At VM Toys, we take pride in supplying quality wholesale toys from leading global brands.
1. Returns
- Returns are only accepted for damaged or missing items upon delivery.
- Claims must be reported within 7 days of receiving the shipment.
- Products must be returned in their original packaging and condition.
2. Refunds & Replacements
- Approved returns will be processed as store credit, replacement, or refund, depending on the situation.
- Refunds may take 7–14 business days to appear, depending on payment method and bank policies.
- No refunds will be issued for incorrect orders placed by the buyer.
3. Non-Returnable Items
- Non-damaged products, clearance or promotional items, and custom orders are non-returnable.
4. Contact for Return Requests
Email: info@vmtoys.com
Phone: +4922734068524
